YOUR INFORMATION
Privacy Policy
Introduction
This policy describes how RapidFlow Water Heating may receive and use information connected with this website and service inquiries. It reflects the website’s current features and should be updated if those features change.
Information You Provide
If you use the contact form, you provide your name, phone number, email address, service selection, and message. You may also share details about your water heater concern when you call.
How Information May Be Used
Information received with an inquiry may be used to respond, discuss a possible service request, and keep a record of the communication where needed. We do not use this website to request payment-card or sensitive identity information.
Contact Form Information
When you submit the form, its details are sent to us so we can review and respond to your service inquiry. The form does not request payment-card or sensitive identity information. A failed submission is not represented as received.
Cookies and Basic Website Data
This site does not currently include a configured advertising or analytics tracker. Hosting and security services may process basic technical information, such as IP address, browser details, and request logs, to deliver and protect the website.
Third-Party Services
Cloudflare hosts the website and processes form requests. Resend provides email delivery for submitted inquiries. These providers may process information needed to operate those services.
Information Sharing
Service-inquiry details are intended for responding to the inquiry, not for sale. Information may be handled by providers that support website or communication operations, or disclosed when required by applicable law. This page does not describe any unconfigured marketing-data sharing.
Data Security
Reasonable care should be taken with information received through website-related communications, but no method of transmission or storage is completely secure. Please do not include sensitive financial or identity information in a service message.
Data Retention
Inquiry information may be kept for as long as reasonably needed for the communication, related records, or applicable obligations. No fixed retention period has been established in the current site configuration.
Your Choices
You can choose what optional details to share when contacting us. If you have a question about information you provided, call us using the number below.
Policy Updates
This policy may be updated as the website, contact methods, or business practices change. The current version will be posted on this page.
Contact
For privacy questions, contact RapidFlow Water Heating by phone at (616) 397-1150. Our published address is 644 Lovett SE, Suite C, Grand Rapids, MI 49506.